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    • Cloud Core Segments 1-5
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Previous Incidents

[Resolved] Investigating Alerts

This incident lasted 43 seconds.
  • Segment Switches
Sat, 17 Feb 2018
21:53:47 EST

Monitor alerts received, the Team is investigating. We will post updates as they become available.

21:54:30 EST

Resolved or False Alarm

[Resolved] Investigating Alerts

This incident lasted 5 hours and 54 minutes.
  • Cloud Core Segments 6-10
  • Cloud Core Segments 16-20
  • Cloud Core Segments 21-26
  • Mail Gateways
  • Segment Switches
  • M3 Monitoring System
Sat, 17 Feb 2018
04:39:37 EST

Monitor alerts received, the Team is investigating. We will post updates as they become available.

04:51:35 EST

We're continuing to investigate an intermittent network issue. Possible faulty switch port.

07:40:11 EST

Still investigating an intermittent network issue

08:33:20 EST

This is not switch related. It is a ddos attack. Mitigation is in place and we are continuing to investigate.

10:34:22 EST

This issue is believed to be resolved. We will continue to monitor. The final analysis is that the minimal ddos traffic we were seeing had no affect and a switch reset performed at 920am has resolved the intermittent connectivity issue.

10:34:37 EST

We've now resolved the incident. Thanks for your patience.

No further notices from the past 7 days.